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MiRAjO Hub

Questions & Answers

Connection made simpler. Here is how the MiRAjO Hub works for chambers, associations and networks, in plain words. Where something is still on the way, we say so.
Let's Mingle, Be Mindful and Create Magic
Updated October 2026 · Share this page freely

The basics

What is the MiRAjO Hub?

Connection made simpler. The MiRAjO Hub is everything your community needs, all in one place: your members, events, courses and the growth they create. It is built for chambers, associations and networks.

Our motto says what happens inside: Let's Mingle, Be Mindful and Create Magic. Members meet and do business with each other, keep learning at the stage they are at, and the wins they create show up in a report your board and funders can see.

Who is Mira?

Mira is the Hub's mascot and guide. She is an Atlas moth, named for strength, perseverance and transformation. She explores the Hub and watches over the garden, the way your organization watches over its members.

Members can ask Mira anything, day or night. For your team, she keeps the report and tells you what grew, who has gone quiet and what's next.

Who is the Hub built for?

Chambers of commerce, associations and professional networks. That includes economic development groups, CDFIs, small business centers, incubators and workforce programs.

The common thread: you serve a community of business owners and professionals, and you answer to a board or a funder for the difference you make.

We already have membership software. Does the Hub replace it?

It does not have to. Membership software keeps track of who joined and who paid. The Hub is where your members actually meet, learn and grow, and where the results get counted.

Most organizations run the Hub alongside what they already have and move across at their own pace. Nothing needs to be switched off on day one.

We already use a tool that scores member engagement. Why the Hub?

Most of those tools look at logins and email opens, then hand your staff a list to work through. The Hub looks at what a member actually did: courses finished, events attended, check-ins answered. Then Mira reaches out on her own, so the friendly follow-up has already happened.

The Hub also includes the courses, events and community themselves, not only a score of them.

Getting started

How soon can we be up and running?

Days. Your space is set up, your roster is loaded and your first invitations go out that week. Setup is included, and we walk it with you.

Our team is not technical. How hard is this to run?

Setup is done with you, not by you. Day to day it is buttons and forms. There is no code anywhere in the running of it.

Can we bring our existing member list?

Yes. Upload your roster as a spreadsheet and invite your whole membership in one pass.

How do members get in?

One link with your invite code built in, sent the same way you would send an event invitation. They land on a page with your logo and sign up with an email, or continue with Google or LinkedIn.

Good to knowIt is one new login. In return, the invite, the survey and the follow-up call all live in one place instead of three.
Does it connect to our other systems?

Not automatically yet. Connections to association management systems and QuickBooks are in development coming. Tell us which one you use and we will tell you where it stands.

Today, a roster upload brings your members in, and you can download everything at any time.

Can members use it on their phone?

Yes. Members install the Hub straight to their phone and use it like any other app, with notifications when something needs them.

What if someone belongs to more than one of our organizations?

One login covers all of them. They switch between organizations without a second account, and each organization sees only its own side.

Mingle: your members

What does a member see?

A home screen with their next step. A feed to share wins and ask questions. A member directory and messages. Your events with RSVP and calendar invites. The course library. Paid opportunities. And Mira, ready to answer questions.

Our members come to network, not to take courses. Is the Hub still for them?

Yes. Courses are one part, not the whole offer.

  • The feed, where members share wins and ask for what they need
  • The directory, which makes members findable by what they actually do
  • Events and RSVP in the same place as everything else
  • Messages between members once they connect
  • Points for connecting, attending and referring, so showing up for each other becomes a habit
How does a member find the right person in our community?

They just ask. A member types “I need a plumber in Brandon this week” and Mira looks through your directory by service, industry and location, names the members who fit and offers an introduction.

She never makes up contact details, and she never looks outside your organization.

Are our members mixed in with other organizations?

No. Your members stay in your own directory and are never pooled with anyone else's. Your roster stays yours.

What happens when a member goes quiet?

Mira notices. Each week she finds members who have gone quiet and sends a friendly note that fits: a welcome for someone who never signed in, a hello for someone who drifted, or their next course for someone who paused a learning track.

She respects unsubscribes and never repeats herself. Your team also sees who could use a call.

Does the Hub help with renewal?

People renew where something happened for them. Members hear from you all year, not only when an invoice arrives, and your team sees who is drifting months before renewal, while there is still time to help.

Be Mindful: learning

How do members find the right learning?

A short assessment when they join places each member at their business stage and suggests a learning track built for it, eight courses in order, with friendly follow-up as they go.

It also shows your team what your membership is made of, which helps you plan next year's programming.

What is in the course library?

Over ninety courses, ready on day one, from knowing your numbers and pricing your work to hiring your first person.

Can we bring our own courses?

Yes, with Growth and up. Your courses sit alongside the library under your branding. You can also upload a PDF or Word document and have the course built from it.

Can we host workshops online?

Yes. Live rooms run inside the Hub, with recordings saved to your library. Your branding goes on webinar links with Growth and up.

Create Magic: your impact report

What is the quarterly check-in?

Once a quarter, members share what changed in their business: jobs created and kept, funding secured, contracts won, revenue moving, and milestones like registering the business, a first sale or a first hire. Plus their biggest win and biggest challenge in their own words.

That is how your report can talk about results, not only attendance.

Can we get a report for our board or a funder?

Yes. Pick the period and the funder type, and Mira writes the summary in the language that funder expects. There are versions for SBA Women's Business Centers, CDFIs, EDA, chambers, and a general one.

Underneath it: jobs created and kept, funding by amount and type, government contracts, active businesses, how many members answered, revenue movement, business stages, milestones reached and who you serve. It is ready to copy into a grant application.

Good to knowThe report waits until members have shared their check-ins. A report with nothing behind it would not help you, so the Hub will not make one up.
What does the Hub count?

The things members actually do: connections made, posts and replies, events attended, courses started and finished, assessments, check-ins, messages, opportunities explored and more. Thirty-six kinds of activity, counted as they happen.

Good to knowCounting happens underneath every feature, so a new feature cannot quietly stop counting.
How do you decide who is an active member?

Only from something a person actually did, like opening the Hub and starting a session. Never from a sign-in that renews on its own in the background, which would make nearly everyone look active.

Points the Hub hands out on its own never count toward “most active”, and verified event attendance is kept separate from what members report themselves.

Can we see how things change over time?

Yes. This period next to the last, twelve months of growth, and a weekly summary for your admins that flags when activity dips.

When a number is too small to compare fairly, the Hub says so instead of drawing an arrow.

Can we take our information with us?

Yes, at any time. Download your full member list to a spreadsheet and choose the fields you want. Reports download too, and members can download their own information.

Your branding

Will it look like us or like you?

Like you, with Growth and up. Your logo and your colors through the Hub, and your logo on the page members land on when they join. With Scale and up, your reports carry your branding and are ready to hand to a board or a funder.

Good to knowReport branding changes the accent color only. Text and layout stay fixed, so a light brand color can never make a grant document hard to read.

Pricing

What does it cost?
  • Seed — $299 a month, up to 150 members
  • Growth — $599 a month, $499 for your first 3 months, up to 400 members
  • Scale — $999 a month, up to 750 members
  • Enterprise — 750 members and up, quoted

Every staff seat is included on every plan. Pay yearly and get two months free. See plans and pricing.

What is included in the first plan?

More than people expect. Seed includes the full course library, the community, events, Mira, the quarterly check-ins and the impact report.

Growth adds your branding, your own courses and branded webinars. Scale adds branded reports to download, deeper reporting and priority support.

Do our members have to pay?

Not to us. Your plan covers your whole roster, and MiRAjO never asks a member for a card. If your organization charges dues, you can track them in the Hub.

Is there a free trial?

Fourteen days free on every plan. A card is needed at signup so billing can start when the trial ends, and you get a reminder before it does. No long-term contract, cancel any time.

What happens if we outgrow our plan?

You move up. Plans are sized by members and the features follow. Nothing has to be rebuilt or moved.

Privacy & security

Where does our members' information live, and who can see it?

Everything is encrypted, both stored and on the move, on infrastructure that is independently audited and certified to recognized security standards.

Each organization sees only its own members, and that is enforced deep in the system, not just on the screen. Another organization's admins cannot see your members, and neither can their Mira.

Who owns the member information?

Your organization does. It is your members' information, it stays protected, and you can download all of it whenever you want.

Can members control what others see about them?

Yes. Members choose whether they appear in the directory, manage their own profile and can download their own information. Messages need an accepted connection first, so nobody gets messaged cold.

What's coming

What is still on the way?

We would rather you hear it from us.

  • Mentor matching
  • Sponsor accounts. Today sponsors are featured through placements your team manages, with a sponsor report link.
  • Single sign-on and automatic sync with membership systems and QuickBooks
  • Automatic cohort placement. Today an admin enrolls a cohort.
  • Text message notifications, built and waiting on carrier approval
Can we see it with our own members before we commit?

That is what the fourteen-day trial is for. We set your organization up properly during the trial, so what you are looking at is real.

Support

What support do we get?

Any of your admins can raise a support request inside the Hub, with response times set by priority. Scale and up get priority response.

Early customers are onboarded personally, not pointed at a help center.

Who uses the Hub today?

Women Impact Network, Tampa Business Club, the Tampa Bay Latin Chamber and BŪP Innovation.

The Hub grew up inside real organizations with real members before it was offered to anyone else.

How this page stays honest. Every answer here describes the Hub as it runs today. Anything marked as coming is in progress. If something here is out of date, tell us at hub@mirajoco.org.
MiRAjO Hub · mirajohub.com · Book a live demo · hub@mirajoco.org