Legal
Privacy Policy
Effective Date: June 4, 2026 · MiRAjO Collective LLC · Florida, USA
MiRAjO Collective LLC ("MiRAjO," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect through MiRAjO Hub, how we use it, and your rights in relation to it.
The full MiRAjO Privacy Policy (covering all products including MiRAjO Hub) is available at www.mirajoco.org/about/privacy. The sections below highlight the provisions most relevant to Hub users and organizations.
1. Who This Applies To
This policy applies to:
- Organization administrators who manage a Hub subscription on behalf of their organization
- Members who access the Hub through their organization's subscription
- Individual members who subscribe to MiRAjO Hub directly
2. Information We Collect
Account information: Name, email address, and password when you create a Hub account.
Profile information: Industry, business stage, city, and other optional profile fields you complete.
Learning activity: Courses started and completed, lessons viewed, assessment results, and certificates earned.
Check-in survey responses: Quarterly check-ins collect business revenue range, growth stage, challenges, and program feedback. This data is used to generate impact reports for your organization and to improve the platform.
Usage data: Login timestamps, pages visited, and feature interactions for platform improvement and security.
3. How We Use Your Information
- To provide access to courses, assessments, and Hub features
- To track your learning progress and issue certificates
- To generate quarterly impact reports for your organization
- To send platform notifications, course updates, and announcements from your organization
- To provide org administrators with aggregate analytics about their membership
- To improve platform features and content
- To comply with legal obligations
4. Organization Administrators and Data Access
If you access Hub through an organization's subscription, your organization's administrator can see:
- Your name, email, and profile information
- Your course enrollment and completion activity
- Your check-in survey responses (in aggregate and individually)
- Your last active date on the platform
Org admins cannot see your account password or payment information. Your data is never shared with other organizations on the platform.
5. Data Isolation and Security
MiRAjO Hub uses row-level security to ensure that member data is strictly isolated by organization. Members of one organization cannot access data belonging to another. The platform is hosted on Vercel and Supabase, both of which maintain SOC 2 Type II certification. All data is encrypted in transit (TLS) and at rest.
6. Third-Party Service Providers
We use the following providers to operate MiRAjO Hub:
- Supabase — database, authentication, and file storage (SOC 2 Type II)
- Vercel — web hosting and API infrastructure (SOC 2 Type II)
- Resend — transactional email delivery
- Stripe — payment processing (PCI DSS Level 1)
- Anthropic — AI-generated impact reports (data processed for report generation only; not used to train models)
- Bunny Stream — video content delivery
We do not sell your personal information to any third party.
7. Data Retention and Deletion
We retain your data for as long as your account is active. If an organization cancels its subscription, member data is retained for 90 days to allow for data export, then permanently deleted. You may request deletion of your individual account at any time by contacting info@mirajoco.org.
8. Your Rights
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and data
- Request an export of your data
- Opt out of non-essential communications at any time
To exercise any of these rights, contact us at info@mirajoco.org.
9. Contact
MiRAjO Collective LLC
100 2nd Ave S., Suite 205N #1043
St. Petersburg, FL 33701
info@mirajoco.org